You're 20 minutes into your IELTS Writing Task 1. You've got a letter to write, and you're staring at a blank page. Most students dive straight into the body and hope the format works itself out. It doesn't. Examiners spot a poorly formatted letter in seconds, and it costs you marks in Task Response and Coherence & Cohesion.
Here's what matters: letter format isn't just about looking neat. It's about proving you understand professional communication. When you get the structure wrong, examiners assume you don't know the difference between a formal complaint and a casual message to a friend. That assumption tanks your score.
This is where an IELTS writing checker becomes invaluable. Before you submit, run your letter through our free IELTS writing checker to spot format errors instantly. But first, let me walk you through the exact structure that separates band 7 letters from band 5 ones, plus the five specific mistakes I see students repeat over and over.
The IELTS General Training task expects 150 words minimum in 20 minutes. Structure matters more than hitting word count, and most people get it backward.
A proper IELTS formal letter needs these five parts in this exact order:
That's it. Clean. Linear. Professional.
Good structure example:
45 Oxford Road
Manchester M1 2AB
United Kingdom
19 August 2026
The Manager
City Health Centre
Manchester M2 3PQ
Dear Sir or Madam,
I am writing to complain about the poor service I received at your clinic last week...
Yours faithfully,
John Smith
See the spacing? The alignment? The consistent margins? That's not decoration. That's professional communication. Examiners see this and immediately think: "This person understands formal writing."
Your salutation and sign-off must match. This is non-negotiable.
If you write "Dear Sir or Madam," you close with "Yours faithfully." If you write "Dear Mr. Khan," you close with "Yours sincerely." Use "Dear Sir or Madam" when you don't know the recipient's name. Use the person's surname when you do.
Weak: "Dear Mr. Ahmed, [letter body] ... Best regards, Sarah"
Good: "Dear Mr. Ahmed, [letter body] ... Yours sincerely, Sarah"
Mismatched salutations break coherence. You lose marks in both Task Response and Coherence & Cohesion. The band descriptor says you should "organize information coherently," and this is part of that.
Quick tip: Make this automatic. No name? Default to "Sir or Madam" + "Yours faithfully." Name provided? Use "Yours sincerely." This takes 2 seconds and eliminates a common error that drags down your IELTS writing correction score.
Your address goes in the top left. The recipient's address goes on the left side, after the date. No exceptions.
Skip this, and the examiner assumes you don't understand professional correspondence conventions. That's a direct Task Response hit, because you're not demonstrating knowledge of formal letter structure.
Weak: "45 Oxford Road, Manchester" (incomplete, no postal code, no line breaks)
Good: "45 Oxford Road
Manchester M1 2AB
United Kingdom"
The recipient's address matters just as much. If you're writing to a company or institution, include the organization name, street address, city, and postal code. Don't skip any part.
Your opening paragraph has one job: state why you're writing. Not in the next sentence. Right now.
Most students write something like "I hope you are well. I am writing regarding a matter that has been on my mind." That's wasted space. You've got 20 minutes and 150 words minimum. Every sentence must earn its place.
Weak opening (45 words): "I hope you are well. I am writing to you today because I have had an experience at your restaurant that I feel you should know about. It was not a pleasant experience, and I think you would want to be aware of the situation."
Strong opening (19 words): "I am writing to lodge a formal complaint about the poor service I received at your restaurant on 15 August."
The strong version gets straight to the point. Examiners reward this in the Task Response descriptor: "writes clearly about the purpose and context of the letter." The weak one is bloated and says almost nothing.
A formal letter body should have 2-4 main paragraphs, each with one central idea.
Your structure should be: Opening (state purpose) > Body paragraphs (develop your reason with specific details) > Closing (state what you want to happen). No tangents. No second thoughts crammed in.
Weak structure: First paragraph rambles about why you're writing. Second paragraph mentions the incident but also talks about your friend's experience. Third paragraph goes back to your original issue. Fourth paragraph suddenly asks for something different.
Good structure: Paragraph 1 states your complaint. Paragraph 2 explains what happened with specific dates and details. Paragraph 3 explains the impact. Paragraph 4 requests a refund or specific action.
Band 7 Coherence & Cohesion explicitly says: "uses paragraphing to structure the letter clearly." Rambling paragraphs cap you at Band 5-6. Logical paragraphing is non-negotiable.
Your final paragraph must make a clear request or state what you expect to happen. Most students go soft here.
Weak closing: "I hope you will take this into consideration. Thank you for reading my letter. I would appreciate your prompt attention to this matter."
Good closing: "I expect a full refund of 50 pounds within 14 days. Please contact me at 0789 123 4567 to confirm receipt of this letter."
Weak = polite but passive. Good = assertive and specific. The Band 7-8 Task Response descriptor values "fully addresses all parts of the task." A clear closing is part of that.
Quick tip: Always include a specific request or next step. Not "I hope you'll respond" but "I expect a response by 1 September." Specificity gets you marks and helps your IELTS writing evaluator see clarity.
IELTS General Training gives you three letter types, and format changes depending on which one you're writing.
A formal letter (complaint, job application, request to an institution) uses "Dear Sir or Madam" and "Yours faithfully." It has full addresses and formal closings. An informal letter (to a friend, relative) uses "Dear John" and "Best wishes" or "Yours," with no formal address block required.
The prompt always tells you who you're writing to. Read it carefully. If it says "write to a hotel manager," it's formal. If it says "write to a friend you haven't seen in years," it's informal. Using the wrong format is a Task Response error worth 2-4 band points.
If you're stuck, our IELTS essay checker can identify letter tone in seconds and flag format mismatches before you submit.
Before you write anything: Underline the word that describes the recipient. "Manager" = formal. "Old friend" = informal. This takes 3 seconds and prevents a catastrophic format error.
You've written your letter. You've got 2 minutes left. Run through this checklist in order:
Answer yes to all six, and your format is sound. Now you can focus on grammar, vocabulary, and task completion.
Use this checklist every single time. After 2-3 practice letters, it becomes automatic, and you'll stop making these formal letter mistakes entirely. You can also paste your letter into our IELTS writing checker to get instant feedback on structure, grammar, and band score prediction.
Beyond format, grammar and tone also trip students up. If you want detailed feedback on grammar errors in Task 1, there's a breakdown of how common mistakes affect your band score.
Spot format errors before submission. Get instant feedback on letter structure, paragraph organization, grammar, and band score prediction.
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