Here's the thing. Most students lose marks on their IELTS letter before they even write the first sentence of body text. Not because their grammar is bad. Not because their vocabulary is weak. But because they get the greeting wrong.
The opening line of your letter sets the tone for everything that follows. Get it right, and examiners see you as controlled and professional. Get it wrong, and you're already playing catch-up. This IELTS writing checker guide shows you exactly which greetings work, which ones cost you marks, and why the difference matters more than you think.
Task 1 doesn't exist in a vacuum. The IELTS band descriptors for writing include Coherence and Cohesion as a major scoring component. Your greeting is the first piece of cohesion the examiner sees. It signals whether you understand register, formality, and the relationship between writer and reader.
Here's what examiners notice immediately: Does this person understand the context of this letter? Are they writing to a friend, a stranger, or someone in authority? The greeting tells them in two seconds.
In General Training (where most students sit Task 1), you'll write letters ranging from casual to formal. Band 6 students often use the same greeting for every letter. Band 7+ students adjust greetings based on context. That adjustment alone can push you half a band higher on Coherence and Cohesion.
IELTS Task 1 General Training asks you to write one of three letter types. Each has different rules for how you start.
Use these greetings when you're writing to a company, government office, or someone you don't know.
Good formal greetings:
If you know the person's name, use it. Always use the surname, never the first name alone.
Weak (too casual for formal context): Hey Sarah, / Hi there, / Hello John,
These sit between formal and friendly. You've met the person or corresponded with them before, but you're not close friends.
Good semi-formal greetings:
These greetings show respect without the full formality of "Dear Sir or Madam." You're acknowledging the slight relationship without overdoing it.
Write to people you know well. The greeting can relax significantly.
Good informal greetings:
Even in informal letters, don't drop the comma or use slang like "Yo" or "Hey mate." IELTS wants you to show control over written English registers, even when you're being casual.
Weak (too slangy even for informal): Hey!, Alright mate, Yo Sarah,
These errors show up in around 30% of student submissions. Spot them in your drafts and fix them immediately.
Weak: Dear Mr. Johnson
I am writing to complain about...
Good: Dear Mr. Johnson,
I am writing to complain about...
The comma after the greeting isn't optional. Examiners mark this under Grammatical Range and Accuracy. Missing punctuation signals carelessness with basic conventions.
Weak: Dear Sir or Madam,
Hi! Just wanted to reach out about my booking...
You start formal and shift to chatty. This damages Coherence and Cohesion because the register is inconsistent. Choose your level and stick to it.
Weak: Dear John,
[Writing to a hotel manager you've never met]
Good: Dear Mr. Johnson,
[Writing to a hotel manager you've never met]
In formal contexts, using only a first name comes across as presumptuous. You're overstepping the relationship. Stay with the surname.
Technically correct, but it sounds stiff and dated. Examiners see it as formulaic writing, not natural English. Stick with "Dear Sir or Madam" for formal letters to unknown recipients.
Before you submit any Task 1 letter, use this IELTS writing checker process. Ask yourself these four questions.
Pro tip: The IELTS examiner spends only seconds per letter. Your greeting is in their line of sight before they read anything else. Make those first two seconds count by getting it right.
Here are three actual IELTS-style prompts with appropriate greetings shown in context.
Prompt: You stayed at a hotel last month and experienced poor service. Write a letter of complaint to the manager.
Good opening:
Dear Sir or Madam,
I am writing to lodge a formal complaint regarding my stay at the Grand Plaza Hotel last month. During my visit from June 10-15, I experienced several failures in service that fell well below the standard your hotel advertises.
Why this works: The unknown recipient gets "Dear Sir or Madam," The tone is serious and professional from line one. The reader knows they're about to hear a complaint delivered formally. See our guide on formal versus informal letter tone for more on maintaining consistency throughout.
Prompt: You missed a class and want to ask your lecturer for notes. Write a letter explaining your absence.
Good opening:
Dear Dr. Patel,
I am writing to inform you that I was unable to attend your Economics lecture on Tuesday, October 3rd. I would be grateful if you could share the notes or recommend resources I can use to catch up on the material covered.
Why this works: You know the person's name and title, so you use it. The greeting shows respect without over-formality. The body text is polite but not stiff.
Prompt: Write to a friend inviting them to an event you're organizing.
Good opening:
Dear Sarah,
I hope you've been well! I'm writing to invite you to a dinner party I'm hosting next Saturday at my place. A few friends are getting together, and I'd love to have you there.
Why this works: The greeting is warm and uses the first name. The tone in the body text matches—friendly and personal. There's still proper punctuation and structure, though, not a text message.
Your greeting is the fastest way examiners evaluate whether you understand audience and purpose. IELTS Lexical Resource descriptor explicitly mentions "appropriate register."
A Band 7 student doesn't just write correctly. They write correctly for the situation. That's the difference between a Band 6 (limited but generally appropriate register) and a Band 7 (consistently appropriate register and style). When you nail your greeting, you signal to the examiner: "This person knows how to write different types of letters." That confidence carries through your entire response.
If you're working on the body of your letter, pay special attention to how you open your first sentence. Phrases like "I am writing to..." work best in formal letters, while "I hope this letter finds you well," adds warmth to semi-formal notes.
Pro tip: If you're unsure about formality level, lean toward "more formal." It's easier to dial back in semi-formal or informal letters than to suddenly become formal mid-way through.
| Context | You Know the Name? | Greeting |
|---|---|---|
| Formal (company, stranger) | No | Dear Sir or Madam, |
| Formal (company, stranger) | Yes | Dear Mr./Ms. [Last Name], |
| Semi-formal (acquaintance) | Yes | Dear [First Name], or Dear Mr./Ms. |
| Informal (friend) | Yes | Dear [First Name], or Hi [First Name], |
Your greeting is the foundation, but it's just the beginning. Once you've nailed the formal salutation, you need to make sure the rest of your letter format matches. Proper letter format walks you through line spacing, paragraph structure, and closing conventions so everything works together. Many students nail the greeting but stumble on indentation or sign-off placement.
If you're working on the body of your letter, make sure your opening sentence aligns with your greeting's formality. Use a free IELTS writing checker tool to catch inconsistencies you might miss. An IELTS essay checker can flag register shifts, punctuation errors, and format issues before you submit.
Get instant checks on your greeting, format, tone consistency, and overall band score estimate with line-by-line improvement suggestions. Try our free IELTS writing checker.
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