Most students treat every IELTS letter the same way. Same opening. Same tone. Same result: lost marks.
Here's the thing: your first line matters way more than you think. In IELTS General Training Writing Task 1, examiners grade you on Task Response, which includes whether you've nailed the right register for your audience. Mess up the salutation, and you've already signaled that you don't understand the letter type. You lose points before you've even finished your opening sentence.
This guide shows you exactly which greetings work for which situations, with real examples you'll see on test day. You'll learn what separates a Band 6 letter opening from a Band 8 one. You'll also discover the specific mistakes that trap intermediate students, and how to dodge them.
Let me be direct: IELTS band descriptors for Writing Task 1 specifically mention register appropriacy. The official rubric states that Band 7-8 responses show "appropriate register throughout". Band 5-6 responses show "some awareness of register but inconsistent". Band 3-4 responses show almost no awareness of register.
Your salutation is your opening move. It tells the examiner whether you understand who you're writing to. A formal greeting for a complaint to your landlord signals Band 7+ thinking. An informal "Hey" to the same person signals Band 4 thinking. The rest of your letter could be grammatically flawless, but that opening line has already damaged your Task Response score.
You have roughly 20 minutes for Task 1. Your salutation takes 10 seconds. That's 0.8% of your time for a greeting that can shift your overall band score. Spend those 10 seconds wisely.
Use formal greetings when you're writing to someone you don't know personally or to an institution. This includes letters to organizations, government offices, schools, companies, landlords, or authority figures.
Here are the three core formal salutations for IELTS:
Good: Dear Sir or Madam, I am writing to inquire about the TESOL course advertised on your website.
Weak: Hi there! I wanted to ask about your TESOL course.
The formal letter signals Band 7-8 register awareness. The weak version signals Band 4-5. The rest of the letters could be identical, but the opening determines your trajectory.
Tip: Always include a comma after the salutation in British English (which IELTS follows). "Dear Sir or Madam," not "Dear Sir or Madam". American English uses a colon, but IELTS expects British style.
Use informal greetings for people you know: friends, family, colleagues you've worked with for years, or acquaintances. IELTS Task 1 informal letters usually ask you to write to a friend about an event, request help from a neighbor, or update a relative about something.
The tricky part isn't being informal. It's finding the right degree of informality. Most students swing too far toward casual and lose marks for register inconsistency.
Here are the three core informal salutations:
Good: Dear Sarah, I hope this letter finds you well. I wanted to thank you for hosting the dinner last weekend.
Weak: Yo Sarah! Thanks so much for the dinner last weekend, it was lit!
Both are informal, but they send different signals. The first maintains Band 7 register throughout. The second drops from Band 5 to Band 3 by the second sentence. IELTS marks you on consistency. A letter that starts formal and turns casual (or vice versa) bleeds points even if individual sentences are solid.
Tip: Never use "Dear [First Name]," in a formal letter. Never use "Dear Sir or Madam," in an informal letter to a friend. These mismatches instantly scream register confusion to examiners.
Most students make one of four errors with letter openings. Knowing what kills your score helps you avoid it. The good news: all four are preventable with 10 seconds of attention.
A student writes "Dear Sir or Madam," to a friend. Or "Hi there!" to a government agency. This inconsistency gets caught immediately and damages your Task Response score by 1-2 bands.
Weak: Hi Mr. Johnson! I'm writing about my account issues...
The salutation splits register: "Hi" is informal, but "Mr. Johnson" is formal. Examiners don't buy it. You've signaled confusion about register in line one.
Weak: Dear Prof. X, or Dear Mrs. K,
Write out full titles and full surnames. "Prof." works in informal contexts (writing to your actual professor as a student), but in formal letters to strangers, write "Professor" or use their full name. Abbreviations signal laziness, not formality.
Some students add extra words to their greeting. "Hi, this is Sarah writing to you..." That's not a salutation anymore. It's rambling. IELTS Task 1 letters follow strict conventions. Stick to them.
Never guess someone's gender. If you don't know whether the recipient is male or female, use "Dear Sir or Madam," or address them by their full name: "Dear J. Patterson,". Don't write "Dear Sir," and hope it works.
Let's look at actual IELTS scenario types and their correct salutations.
You're writing to customer service. You don't know who will read this. Register: Formal.
Correct: Dear Sir or Madam, I am writing to lodge a formal complaint regarding my recent booking at the Grand Hotel.
You know this person well. You've hung out multiple times. Register: Informal.
Correct: Dear Marcus, I hope you're doing well! I wanted to invite you to my birthday dinner next month.
Formal setting. You have their name. Register: Formal.
Correct: Dear Dr. Chen, I am writing to express my interest in the Master's programme in Environmental Science.
See the pattern. Formal letters use full titles and surnames. Informal letters use first names only. Your second sentence must match the tone of your salutation, or you've already tipped off the examiner that you're unsure about register.
Your closing matters as much as your opening. They must match in formality.
After "Dear Sir or Madam," close with "Yours faithfully," or "Yours truly,". Never use "Yours sincerely," because you haven't addressed someone by name.
After "Dear Ms. Rodriguez," use "Yours sincerely," or "Best regards,". These signal you know the person (even if only by name).
After "Dear Sarah," use "Warm regards," "Best wishes," "Cheers," or "All the best,". You're keeping the warm tone alive.
Tip: Don't overthink the closing. Match the formality of your salutation, and you're safe. Formal salutation gets a formal closing. Informal salutation gets a warm closing. That's the formula.
The official IELTS Writing rubric for Task 1 includes this criterion under Task Response: "Appropriacy of register and tone".
Here's what bands 5-8 actually require:
Your salutation is your first shot to show the examiner you understand register. Get it right, and you've demonstrated Band 7-8 awareness in the opening line. Get it wrong, and you've already capped yourself at Band 6.
Run through this before you finalize any letter:
Take 30 seconds to check this. That's 30 seconds that could bump your band score by 0.5 points on Task Response. It's worth it.
When you're working on register consistency, using an IELTS writing checker can catch register slip-ups across your entire response, not just the opening. It flags informal language in formal sections and vice versa, helping you maintain consistent tone throughout your letter.
Salutation precision connects directly to one of IELTS's core marking criteria: Task Response. You're not just choosing words. You're demonstrating that you understand audience, context, and written conventions.
Beyond your opening line, maintaining register throughout your entire letter is what separates Band 7 from Band 6. If you want to improve your overall letter writing, our guide on IELTS Writing Task 1 Letter Tone Checker covers how to maintain register consistency from start to finish. It also walks through common formality errors that drain band points even when your salutation is perfect.
For more on what separates Band 6 from Band 7 in formal letters specifically, our IELTS Writing Task 1 Formal Letter Tone Checker breaks down the exact language choices that push your score higher. You'll see side-by-side examples of Band 6 and Band 7 formal letters so you can hear the difference.
If you're working through multiple IELTS essays and need feedback across the board, our essay checker analyzes your Task Response, register, and band score on every response you submit.
Your letter salutation sets the tone for your entire response. Use our free IELTS writing checker to see if your opening matches your register throughout the full letter, with instant band scores and detailed feedback on task response.
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