Part 2 (Cue Card) People & Relationships

A Time You Helped Someone

Cue Card

Describe a time when you helped someone.

You should say:

and explain and explain how you felt about helping this person

Model Answer

Well, I'd like to describe a time when I helped my elderly neighbour, Mrs. Chen, who lives alone in the apartment next to mine. Actually, this happened about three months ago during a particularly cold winter week. What happened was I noticed that her heating had broken down and she was too frail to go out and arrange for a repairman herself. To be honest, when I knocked on her door to check on her, I was quite shocked to find her sitting in her living room wrapped in three blankets and shivering. So what I did was I immediately lent her a portable heater from my place and then called a heating engineer to come and fix her boiler. I also went to the shops and picked up some warm soup and groceries for her because she hadn't been able to go out for a couple of days. The repairman came the next morning and sorted everything out, which was a huge relief. I'd say the whole experience made me feel genuinely fulfilled. It wasn't anything heroic, but seeing the look of gratitude on her face was incredibly rewarding. It also made me realize how isolated some elderly people can be, especially during harsh weather. Since then, I've made a habit of checking in on her regularly. I think small acts of kindness can make an enormous difference to someone's life, and honestly, it felt just as good for me as it did for her.

Key Vocabulary

elderly
a polite term for people who are old
frail
physically weak and delicate
shivering
shaking slightly because of feeling cold
fulfilled
feeling satisfied and happy because of achieving something meaningful
gratitude
the feeling of being grateful and wanting to express thanks
isolated
alone and separated from other people
harsh
severe, unpleasantly extreme
enormous
very large in size, amount, or degree

Pronunciation Guide

grateful /ˈɡreɪtfəl/
Stress the first syllable GRATE. The 'a' sounds like the 'a' in 'great', not 'grat' as in 'gratitude'.
compassion /kəmˈpæʃən/
Stress falls on the second syllable PAS. The 'ss' makes a 'sh' sound, so it's 'kum-PASH-un'.
volunteered /ˌvɒlənˈtɪəd/
Three syllables with main stress on TEER. Say 'vol-un-TEERD', making sure the final 'd' is clearly voiced.

Practice these words with per-word pronunciation scoring to see exactly how you sound.

Speaking Tips

When describing a time you helped someone, paint a vivid picture of the situation first so the examiner understands the context. Show emotional depth by explaining not just what you did, but how it changed your perspective. Avoid sounding boastful — phrases like 'it wasn't anything heroic' keep the tone humble and natural.

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